DR-WALTER gives you a piece of security

After the popular travel safety app MY-SAFETY-ASSISTANT, DR-WALTER is now releasing its improved, but still free successor: MY-SAFETY-APP 2. In addition to the features of the predecessor, live tracking of the own location and real-time danger warnings in the country of residence, the new app offers several other extremely helpful functions: Immediate emergency assistance and medical advice around the clock, worldwide, as well as an easy-to-use management system for your important insurance and travel documents, which, among other things, makes it child's play for you to send refund applications directly to your insurer so that they can be processed as quickly as possible.

Features of MY-SAFETY-APP 2

Emergency call
When you make an emergency call with the MY-SAFETY-APP 2, you will be put through to our experts who are fully familiar with the circumstances of your location and will give you precise instructions on what to do.

Live medical consultation
In some countries the medical care does not correspond to the standard we are used to in Germany. With our live medical consultation you can consult our medical team anywhere in the world, with live pictures and sound.

24-hour medical emergency assistance and chat advice
Through our 24-hour emergency assistance service, you can also obtain medical advice by telephone. Our team of experts is also available to you via chat function.

Direct contact to DR-WALTER
With MY-SAFETY-APP 2 you will be directly connected to the responsible departments in our company if you have questions regarding your contract, claims or reimbursements.

Submit claim
With the app, you can submit your claim conveniently and securely using the online form. The entire process is simple and saves you valuable time. Your claim will be forwarded to us immediately so that we can process the claim for you as quickly as possible.

My documents
With the MY-SAFETY-APP 2 document management, you can save and manage important documents on your mobile device by simply taking a photo. This means you always have all your important documents to hand at a glance. Of course, you can also send your documents by e-mail.

My location
With the location function you can always see exactly where you are. But that's not all: In the event of an emergency call, your location data is automatically transmitted to our experts so that they can give you the best possible support at your location.

Country information
As in the predecessor MY-SAFETY-ASSISTANT, MY-SAFETY-APP 2 also contains current news concerning your whereabouts, which may affect your safety on site, as well as general information about the country.

Detailed information about our safety app and its features can be found on MY-SAFETY-APP.

How do I install the app?

1. You need an activation code, which you will find in your insurance documents.

2. Download MY-SAFETY-APP 2 from the Google Play Store (Android) or the Apple App Store (iOS).

Please note: You may not be able to use all the features listed. The scope of functions depends on the contractual agreements between DR-WALTER and your organization.