What to do in the event of illness?

During your stay abroad, you are covered by international health insurance. There are, however, limitations to the benefits of your health insurance depending on the respective tariff. If possible, please show the attending physician your insurance certificate and the description of benefits of your insurance tariff prior to any treatment, thereby providing the physician with information about the scope of your insurance cover.

Please send the physician’s invoice together with the reimbursement claim form to DR-WALTER.

If you have installed and use our safety app MY-SAFETY-APP 2, you can send claims and medical bills directly to us at the push of a button. This shortens the processing time considerably.

In case of illness, please contact:

DR-WALTER Versicherungsmakler GmbH
Abteilung Leistung (Claims Department)
Eisenerzstr. 34
53819 Neunkirchen-Seelscheid
Email: leistung@dr-walter.com

Tel: +49 2247 9194-31
Fax: +49 2247 9194-20

Here you will find the respective claim forms.

Do you require advice?
Your contacts:
Our Corporate Clients team
will be happy to assist

T +49 2247 9194-994
F +49 2247 9194-40
E info@aidworker.de